*Effective January 1, 2018, The City of North Augusta implemented an increase in their sewer rates by $0.25/1000. The Authority has passed this increase along to all of our sewer customers. Please see Wastewater Treatment under the Facilities tab for more information about how our Sewer System works.
***The ECWSA will be replacing its outdated and inefficient water meters with new meters and an Advanced Metering Infrastructure (AMI) system. This is part of our ongoing commitment to provide you with the very best service through cost-effective, innovative systems.
This project includes replacing every residential and commercial meter within the system with new, state-of-the-art technology that can wirelessly communicate usage data to the ECWSA and to you, our customer, if you wish. We will be starting the upgrade around the 2nd week of February with our contractor. It may take up to 9 months to complete the system replacement. Once installed, the AMI technology will be able to collect multiple remote meter reads per day, allowing for better leak detection and improved customer service. There will be only minor interruptions of water service for 10-15 minutes as the contractor switches the old meter out and installs the new meter.
Providing safe, reliable drinking water will remain our highest priority throughout the project. If you have any questions or feedback, please contact our customer service department or send us an email at firstname.lastname@example.org. Please visit our News Tab regularly for updates.
**To help us better serve you, please provide our customer service department with your current information (phone number, email, etc.) to help update our system as the technology of our system grows.