Delinquent Water & Sewer Bills
RENDERING AND PAYMENT OF BILLS
A. Water meters are to be read each month as close to the same date as possible.
B. Water/Sewer bills will be mailed the last working day of each month.
C. Full payment of water/sewer bills are due by the 20th of each month.
D. Full payment for water/sewer bills are to be received in Administrative Office by 5:00 P.M. on the 20th.
E. If full payment is not received in Administrative Office by 5:00 P.M. on the 20th, a late penalty of $5.00 or 5%, whichever is greater, will be added to the original amount due.
F. If full payment for water/sewer is not received in Administrative Office by 5:00 P.M. on the 20th, water service will be subject to be disconnected without further notice.
G.Once water service has been disconnected, a $25 reconnect fee will be added to the outstanding balance and total amount must be paid in full before water service can be restored during normal business hours.
H. For water service to be restored after hours from 5:00 P.M. to 9:00 P.M. Monday – Friday and on weekends a reconnect fee of $50 plus outstanding balance must be paid in full.
I. Meter Reader will not be sent out to restore water service after 9:00 P.M.
J. In the event of a hardship case which prevents customer from paying water/sewer bill by the 20th, a waiver may be granted by the Administrator, General Manager, or Business Manager, provided customer furnishes Authority with written documentation explaining hardship.